Support

How can we help?

Our support team is available to assist with order inquiries, documentation requests, and general questions about our research catalog.

Email Support

Reach our team for order and product documentation inquiries.

Order Inquiries

Questions about processing, shipping, or your existing order.

Shipping Policy

Processing Time

Orders are processed promptly during business hours.

Refund Policy

Frequently Asked

Are these products for human use?

No. All products are for research use only and not for human or veterinary consumption.

Where can I find COAs?

Certificates of Analysis are provided where available. Visit our Testing page for per-product documentation status.

What payment methods are accepted?

We accept Zelle QR payments at checkout for secure processing.

Still need help?

Contact our support team directly and we'll respond during business hours.

Contact Support

Attention: Mandatory Legal Disclaimer

By clicking “I AGREE” and entering this website, you acknowledge and certify under penalty of perjury all of the following below:

I. RESEARCH USE ONLY: All products sold by Peptology US are intended solely for laboratory research purposes. They are not intended for human or veterinary use, and are not offered as drugs, food, dietary supplements, cosmetics, or medical devices.

II. LIABILITY: You acknowledge that research chemicals require appropriate knowledge and safe laboratory practices. Peptology US is not responsible for misuse, improper handling, or use inconsistent with the stated Research Use Only designation.

III. COMPLIANCE: You are responsible for ensuring that your purchase, possession, handling, and use of these products complies with all applicable federal, state, and local laws and regulations.

IV. ACCEPTANCE: By entering this website, you acknowledge that you have read and understand this notice and agree to these terms.